Privacy Policy

At Craftyla, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase our products, or book a workshop.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment providers)

Workshop Information

When booking a workshop, we may also collect information necessary to process your reservation.

Automatically Collected Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process workshop bookings

  • Provide customer support

  • Respond to inquiries

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Analyze website traffic and performance

  • Comply with legal obligations

3. Payments

Payments made through our website are securely processed by Squarespace Payments.

Workshop booking payments are securely processed through Square.

Craftyla does not store your full credit card information.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Improve website functionality

  • Measure website traffic

  • Analyze visitor behavior through Google Analytics

You can manage or disable cookies through your browser settings.

5. Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics collects anonymous information such as:

  • Pages visited

  • Time spent on the site

  • Device type

  • General geographic location

This information helps us improve our website and customer experience.

For more information, please visit Google's Privacy Policy:

https://policies.google.com/privacy

6. Information Sharing

We do not sell or rent your personal information.

We may share limited information only with trusted service providers necessary to operate our business, including:

  • Squarespace

  • Squarespace Payments

  • Square

  • Shipping carriers

  • Google Analytics

These providers only receive the information necessary to perform their services.

7. Data Security

We take reasonable measures to protect your personal information.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where applicable

To make a request, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Craftyla Studio

Email: hello@craftylastudio.com